George Springer joins LG Home Comfort to support families in need
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NO PURCHASE NECESSARY. VOID WHERE PROHIBITED.

These George’s Giveback Terms and Conditions (“T&Cs”) govern the George’s Giveback charitable initiative (the “Program”), sponsored by L.G. Home Comfort (“Sponsor”), in partnership with George Springer. The Program provides free HVAC equipment and installation to qualified Ontario homeowners who demonstrate financial need.

By submitting a nomination or accepting an Award, all participants agree to be bound by these T&Cs.

1. Program Overview

George’s Giveback will award up to $150,000 CAD in total equipment and installation value over a twelve (12) month period. Awards consist of free installation of one or more HVAC units, including a furnace and/or heat pump and/or air conditioner, and/or water heater (collectively, the “Award”), as determined by Sponsor.

2. Eligibility

  • 2.1 Geographic and Residency Requirements

    The Program is open only to homeowners who reside in the Province of Ontario, Canada and fall within the service area of the Sponsor.

  • 2.2 Home Ownership

    Nominees must be the legal owner and full-time occupant of the residence where the HVAC equipment will be installed. Rental properties, secondary residences, and investment properties are not eligible.

    Proof of home ownership will be required.

  • 2.3 Financial Need

    Nominees must be part of a low-income household, as defined by the Government of Canada, using applicable low-income thresholds. Proof of income status will be required.

  • 2.4 Existing HVAC Condition

    The Program is intended to address critical heating, cooling and hot water needs only. To be eligible:

    • Existing HVAC equipment must be inoperable, operating at less than fifty percent (50%) capacity, or deemed unsafe by Sponsor.
    • The Program may not be used for efficiency upgrades, system enhancements, aesthetic improvements, or elective replacements where existing equipment is functional and safe.

    Final determination of equipment condition and eligibility will be made by Sponsor following inspection.

  • 2.5 Ineligible Persons

    The following are not eligible:

    • Landlords or non-occupant property owners
    • Employees, contractors, officers, directors, or agents of L.G. Home Comfort
    • Immediate family members or household members of Sponsor employees or George Springer
    • Any individual who has previously received an Award through this Program

3. Nomination Process

  • 3.1 How to Nominate

    A nomination may be submitted by any individual (“Nominator”) on behalf of an eligible homeowner (“Nominee”) via the official George’s Giveback nomination form.

  • Each nomination must include:

    • Nominee’s full name, address, and contact information
    • Confirmation of homeowner and residency status
    • A written statement describing the Nominee’s current HVAC needs, including details of equipment condition
    • A statement outlining the Nominee’s financial hardship and why they should be selected
  • 3.2 Consent

    Nominators must confirm that the Nominee has granted permission for the submission of their personal information and agrees to these T&Cs.

4. Selection of Recipients

All eligible nominations will be reviewed by Sponsor. Recipients will be selected based on factors including:

  • Verified financial need
  • Severity and urgency of HVAC failure
  • Safety concerns
  • Overall impact the Award would have on household well-being

Sponsor’s decisions are final and binding.

5. Notification and Acceptance

Selected Recipients will be contacted using the information provided and must:

  • Verify identity, income eligibility, and home ownership
  • Permit an in-home inspection
  • Sign all required eligibility, liability, and publicity releases

Failure to comply may result in disqualification

6. Award Details

  • 6.1 Scope of Award

    Awards may include the supply and installation of a furnace, heat pump, air conditioner, and/or water heater at Sponsor’s discretion.

    All installations will be completed by Sponsor-approved technicians. The Award has no cash value and may not be transferred, substituted, or redeemed for cash.

  • 6.2 Taxes and Additional Costs

    Recipients are solely responsible for any applicable taxes or reporting obligations related to the Award.

  • 6.3 Installation Timing and Availability

    Recipients, or their designated representative (“Designee”), must be available during the scheduled installation period designated by L.G. Home Comfort (the “Install Period”) to allow access to the home for installation of the awarded equipment (“Equipment”).

    If extraordinary circumstances prevent the Recipient or their Designee from being present during the Install Period, L.G. Home Comfort may, in its sole discretion, agree to schedule an alternative installation date shortly before or after the Install Period.

    If the Equipment cannot be installed during the Install Period and the Recipient and L.G. Home Comfort are unable to agree on a mutually acceptable alternative installation date, the Recipient will forfeit the Award, and L.G. Home Comfort reserves the right to select an alternate recipient

  • 6.4 Warranties and Scope of Installation

    All replacement Equipment installed through the Program will be covered by the manufacturer’s standard limited equipment warranty that accompanies the installed Equipment.

    Where applicable, installation may include necessary accessories such as a conversion kit, pressure switch, electrical whip, disconnect, and/or line set, as determined by L.G. Home Comfort.

    No additional materials or services are included, including, without limitation:

    • Ductwork or duct modifications
    • Electrical panel upgrades
    • Gas line modifications
    • Structural, cosmetic, or building envelope repairs

    Any work outside the scope of the awarded installation remains the sole responsibility of the Recipient.

7. Publicity and Media Release

By accepting an Award, Recipients agree to:

  • Participate in filming, photography, and the creation of still images and video content
  • Participate in media appearances, interviews, and promotional activities led by L.G. Home Comfort or its partners
  • Grant Sponsor the irrevocable right to use their name, likeness, voice, images, video, story, and interview content for advertising, promotional, and public relations purposes, in any media, worldwide, without further compensation, unless prohibited by law

Recipients further acknowledge and agree that George Springer’s involvement in the Program is limited solely to the use of his name, image, and likeness for promotional purposes, and that George Springer does not select Recipients, administer the Program, provide services, or perform any installation work.

Section 8: Release and Limitation of Liability – George Springer

By participating in the Program or accepting an Award, Participants and Recipients hereby fully release, discharge, and hold harmless George Springer, his agents, representatives, sponsors, and affiliated entities from any and all claims, demands, damages, losses, liabilities, costs, or causes of action of any kind, whether known or unknown, arising out of or in connection with:

  • Participation in or nomination for the Program
  • Acceptance, installation, use, or performance of any HVAC equipment awarded
  • Any injury, loss, or damage to persons or property related to the Program

Participants expressly acknowledge that George Springer has no operational control, decision-making authority, or responsibility with respect to Program administration, Recipient selection, equipment installation, or ongoing service, and shall bear no liability whatsoever in relation thereto.

9. General Conditions

Sponsor reserves the right to:

  • Modify, suspend, or cancel the Program at any time
  • Verify eligibility at any stage
  • Decline nominations that do not meet Program intent

Any attempt to abuse or manipulate the Program may result in disqualification.

10. Governing Law

These T&Cs shall be governed by the laws of the Province of Ontario and the laws of Canada applicable therein.

11. Privacy

All personal information collected will be used solely for Program administration and in accordance with applicable Canadian privacy laws and Sponsor’s privacy policy

Terms and Conditions

  • Once an initial service has been completed, the customer will be on a one-year commitment
  • After the initial 12 months, the contract will be renewed on a month-to-month cadence
  • If a service is completed for the next year, it automatically renews the commitment for an additional year
  • Customers can cancel at any time after the 12-month initial commitment as long as the following year’s service has not been completed.
  • Customers need to provide 30 days written notice in order to cancel their plan